Delivery & Pickup Policy

Effective Date: 1-2 -3 business days.

1. Delivery Options

Standard Shipping:

• Delivery Time: 1-2 -3 business days.
• Cost: [Insert cost or specify if free shipping is available over a certain order amount].
• Tracking: Tracking information will be provided via email once the order is shipped.

Expedited Shipping:

• Delivery Time: 2-3 business days.
• Cost: [free].
• Tracking: Tracking information will be provided via email once the order is shipped.

Overnight Shipping:

• Delivery Time: 1 business day.
• Cost: [$30].
• Tracking: Tracking information will be provided via email once the order is shipped.

2. Pickup Options

In-Store Pickup:

• Availability: Available at select store locations.
• Pickup Time: Orders are typically ready for pickup within 1-2 business days.
• Notification: Customers will receive an email notification when their order is ready for pickup or being deliver by postman.
• Required Documents: Bring a valid ID and a copy of the order confirmation email.

Curbside Pickup:

• Availability: Available at select store locations.
• Pickup Time: Orders are typically ready for pickup within 1-2 business days.
• Notification: Customers will receive an email notification when their order is ready for pickup.
• Procedure: Upon arrival at the store, park in the designated curbside pickup area and call the store number provided in the confirmation email. A store associate will bring your order to your vehicle.

3. International Shipping

• Delivery Time: Varies by destination, typically 2-5 business days.
• Cost: Calculated at checkout based on destination and shipping method.
• Customs and Duties: Customers are responsible for any customs duties or taxes that may apply.

4. Order Processing Time

• Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
• Order Confirmation: Customers will receive an order confirmation email once the order is placed and a shipping confirmation email once the order is shipped.

5. Tracking Your Order

• Tracking Information: Once your order is shipped, you will receive a tracking number via email. You can use this number to track the delivery status of your order on our website or the carrier’s website.

6. Delivery Issues

Delayed or Lost Orders:

• If your order is delayed or lost, please contact our customer service team at [customer service email or phone number]. We will work with the carrier to resolve the issue as quickly as possible.

Damaged Items:

• If your item arrives damaged, please contact us within 48 hours of delivery. Provide photos of the damage and your order number. We will arrange for a replacement or refund as necessary.

Incorrect Items:

• If you receive an incorrect item, please contact us within 48 hours of delivery. We will provide instructions on how to return the incorrect item and ship the correct item to you promptly.

7. Contact Information

For any questions or concerns regarding our delivery and pickup options, please contact us:

• Email: [contact@swiftuniversalgadget.com]
• Phone: +1 415 896 5674
• Live Chat: Available on our website